Copyright Notice

This website and its content is copyright of Natural Hair Co. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

 

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • the information on the site is sourced from a third party and we will not be held liable for any damage caused by the third party in any event.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 

CUSTOMER PRIVACY POLICY

 

The private information required for executing the orders placed through www.naturalhair.co.za, namely the client’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by Natural Hair cO and not sold or made known to third parties. Only the necessary information (i.e. delivery address and contact phone number) will be made known to third parties delivering the product. Natural Hair Co respects the privacy rights of online visitors and is committed to providing you with a secure online environment. We have created this Privacy Policy (“Privacy Policy”) to let you know how we collect, store, and utilise the information you provide us online so please read it carefully. This Privacy Policy will also instruct you on how you can verify the accuracy, and control certain uses, of the information you provide to us. By accessing the Natural Hair Co website, you agree to be bound by the Privacy Policy.This Privacy Policy may be updated from time to time. Accordingly, you should check the date of this Policy (which appears at the bottom of this Policy) and review any changes since the last version. If at any time you do not agree to the terms of this Privacy Policy, please do not use the Natural Hair Co website. Your continued use of the naturalhair.co.za website constitutes your agreement to this Privacy Policy. Please remember that this Privacy Policy applies only to information collected by the naturalhair.co.za website. We are not responsible for the privacy of any information you reveal or post in any public forum or for the privacy practices of websites that are operated or owned by third parties.

 

COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS

 

Provider provides certain information at the website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.

 

LIMITATION OF LIABILITY

 

The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.

 

 Disclaimer

Natural Hair Co is owned and operated by and may contain advertisements, sponsored content, paid insertions, affiliate links or other forms of monetization.

 

Natural Hair Co abides by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity. The compensation received may influence the advertising content, topics or posts made in this blog. That content, advertising space or post will be clearly identified as paid or sponsored content.

 

Natural Hair Co may be compensated to provide opinion on products, services, websites and various other topics. The views and opinions expressed on this website are purely those of the authors. If we, or any of the featured third parties claim or appear to be experts on a certain topic or product or service area, we will only endorse products or services that we believe, based on our expertise, are worthy of such endorsement. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer or provider.

 

This site does not contain any content which might present a conflict of interest.

Natural Hair Co makes no representations, warranties, or assurances as to the accuracy, currency or completeness of the content contained on this website or any sites linked to or from this site.

Welcome to the web site of Natural Hair Co (“Natural Hair Co,“ “Provider”, “we,” “us,” or “our”). This Web site and the content herein are provided to you subject to these terms and conditions. This document is a contractual agreement between you and Natural Hair Co. As a condition for accessing or utilizing any part of the Web site, you hereby agree to all terms of this Agreement. Natural Hair Co, may modify this Agreement at any time without prior notice to you.

 

Such modification shall be effective immediately upon the first of the following events to occur:

 

(1) posting of the modified Agreement to the web site, or

 

(2) upon otherwise notifying you of the modified Agreement. You agree to periodically review the terms and conditions set forth in this Agreement to ensure that you are aware of any modifications. By accessing and using the Website, the User agrees to be bound by the Terms and Conditions set out in this legal notice. The User may not access, display, use, download, and/or otherwise copy or distribute Content obtained on the website for marketing and other purposes without the consent of the Provider.

 

E-COMMERCE

 

The Website (www.naturalhair.co.za) resells hair and beauty products and accessories online. The use of any product or service bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

 

ELECTRONIC COMMUNICATIONS

 

By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.

 

UPDATING OF THESE TERMS AND CONDITIONS

 

Natural Hair Co , may modify this Agreement at any time without prior notice to you. Such modification shall be effective immediately upon the first of the following events to occur: (1) posting of the modified Agreement to the web site, or

 

(2) upon otherwise notifying you of the modified Agreement. You agree to periodically review the terms and conditions set forth in this Agreement to ensure that you are aware of any modifications. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.

 

DELIVERY POLICY

The website www.naturalhair.co.za resells hair products and accessories online. The use of any product bought from this website is at the purchaser’s risk. The purchaser/ client indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website.

How long will it take for my order to arrive?

Subject to stock availability with suppliers and receipt of payment, requests will be processed within 7 working days and handed over to a courier company for delivery.

How much will it cost to ship my order?

The cost of delivery for anywhere in South Africa is R85. For very remote areas not serviced by standard couriers Natural Hair Co will deliver via Post Office, or to the nearest town to the User that is accessible by the selected courier within their normal routes. In these circumstances Natural Hair Co will be in contact with the User to arrange an alternative address. Natural Hair Co will supply all products to the delivery company in good order and will ensure that products arrive at the User’s chosen delivery address in the same good order.

Can I cancel my order after it’s been placed?

Cancelled orders can be refunded with a 3% charge for the 1st 3 days after the order has been placed. Natural Hair Co reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet Natural Hair Co’s standards. Should Natural Hair Co exercise this right, the user will receive a full refund.

Can you change the address on my order after it’s been shipped?

We are delighted to work with you to ensure your order is delivered to the correct address, but we must ask that any additional charges incurred are incurred by the client requesting the change. The best way to avoid additional charges is to check your order’s shipping address as it’s placed, and again on the confirmation email we send. If you notice a problem with the address, send us an email promptly, and we’ll try to make any changes before the package is shipped.

REFUNDS, RETURNS, AND EXCHANGES

How much will it cost me to return a product?

Refunds are free within the first 14 days after the product is delivered. After that time, the client will have to assume the cost to return the product; however, Natural Hair Co will not accept the product after 30 days after the product has been delivered under any circumstances.

What is Natural Hair Co’s return policy?

Natural Hair Co wants its clients to be 100% satisfied with the product they purchase. If you are not satisfied with your purchase, please feel free to return the product to

Natural Hair Co under the following conditions:

We accept returns on unused and unopened products only within 10 days of product delivery.

The original manufacturer’s seal must be present on the product and it must be in its original packaging.

It is returned in original salable condition and no health or package seals have been broken.

Any free offers or product add-ons that were sent with the products are returned as well

Please note that refunds will be provided at the price originally paid for the product(s). Products damaged in transit back to Natural Hair Co may not qualify for a refund.

My order has been shipped, but I don’t want it anymore. Can you call it back and refund me?

We cannot recall packages after they have been shipped from our warehouse, and we must treat all shipped orders as returns.

PAYMENT OPTIONS

Payment may be made via PayFast, Zapper, SnapSnan or by bank transfer into the Provider’s bank account, the details of which will be provided during the checkout.

SECURITY POLICY AND SAFEGUARDING YOUR PERSONAL INFORMATION

Natural Hair Co will only collect personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we employ reasonable and current methods to ensure the security and integrity of any information you provide to us.

CREDIT CARD ACQUIRING AND SECURITY

Any information provided to Natural Hair Co on the Natural Hair Co network is housed in a secure datacenter, and sensitive information such as credit card numbers are secured using SSL encryption. Our payment gateways use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.

CUSTOMER DETAILS SEPARATE FROM CARD DETAILS

Customer details will be stored by the Provider separately from card details

RESPONSIBILITY

The Provider takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

 

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